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Data recovery packaging instructions

To ensure your data's safety and integrity, we strongly recommend you follow these packaging instructions:

  1. Package your hard drive as if you are sending us an egg to prevent further damage:
    • Make use of a sturdy cardboard (corrugated) box at least twice the size of your device.
    • Wrap the device using {tip Plastic packaging material in sheets containing numerous small air cushions designed to protect fragile goods.::}Bubble Wrap (Foam Wrap){/tip} ensuring adequate padding to prevent any movement and absorb any impact while being transported.
  2. Package multiple drives with enough {tip Plastic packaging material in sheets containing numerous small air cushions designed to protect fragile goods.::}Bubble Wrap (Foam Wrap){/tip} so there will be no contact between them.
  3. Seal the box with packing tape, stick our shipping label, and add your return address.
  4. Mark the box as printer "FRAGILE HANDLE WITH CARE."

Please Note:
* Hard drives are extremely sensitive to shocks that may cause damage to the data areas. cardboard-box
* Additional damage may make the recovery or investigation less or even unsuccessful (unrecoverable).
* Do not use a damaged box.
* If in doubt, use Box-in-Box packaging.
* Remove old labels and stickers should you use a used box.
* Do not include any brackets, adapters, and cables.

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