Skip to main content

Dear Customers and Partners,
As the final pages of 2026 turn, we pause to extend our deepest gratitude for the incredible support you've shown us this year. Your trust in our digital forensic and data recovery services inspired us to reach new heights in our pursuit of excellence. Thank you for being a pivotal part of this journey.

May this period be filled with joy, laughter, and cherished moments with family and friends. We hope you will have a peaceful retreat filled with well-deserved rest and festive cheer. To those embarking on travels, we wish you safe journeys.

We are excited about what the future holds and are committed to a year of continued innovation and growth. With your ongoing support, we are confident that the new year will be one of continued achievement and success.

Please note that our offices will DV close for our annual break on Friday, 18 December 2026 and will reopen for business on Wednesday, 6 January 2027, at 8:00 am.

Wishing you a prosperous, safe and healthy 2027!
The Tecleo Team

Data recovery packaging instructions

To ensure your data's safety and integrity, we strongly recommend you follow these packaging instructions:

  1. Package your hard drive as if you are sending us an egg to prevent further damage:
    • Make use of a sturdy cardboard (corrugated) box at least twice the size of your device.
    • Wrap the device using {tip Plastic packaging material in sheets containing numerous small air cushions designed to protect fragile goods.::}Bubble Wrap (Foam Wrap){/tip} ensuring adequate padding to prevent any movement and absorb any impact while being transported.
  2. Package multiple drives with enough {tip Plastic packaging material in sheets containing numerous small air cushions designed to protect fragile goods.::}Bubble Wrap (Foam Wrap){/tip} so there will be no contact between them.
  3. Seal the box with packing tape, stick our shipping label, and add your return address.
  4. Mark the box as printer "FRAGILE HANDLE WITH CARE."

Please Note:
* Hard drives are extremely sensitive to shocks that may cause damage to the data areas. cardboard-box
* Additional damage may make the recovery or investigation less or even unsuccessful (unrecoverable).
* Do not use a damaged box.
* If in doubt, use Box-in-Box packaging.
* Remove old labels and stickers should you use a used box.
* Do not include any brackets, adapters, and cables.

Related Services:

See Also:

Contact us now for a free consultation, evaluation and preliminary quotation.

Terms and Conditions Apply