Tecleo Data Recovery and Digital Forensics Lab Reseller Program
Download, complete and return the Reseller Application should you believe that we can add value to your company by widening your service offering as well as adding an additional revenue stream - We look forward to being of service to you, and your customers.
Who Qualifies As a Reseller?
- Any business or private individual who would generate an income from reselling our services or products.
- All reseller applications are subject to approval.
Join Our Reseller Program Today
- Download and Complete the Reseller Application
- Return the Reseller Application to
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General Advice To Give Your Customer Facing A Potential Data Loss Situation
- Not to make any rash decisions that may cause further damage or lead to permanent data loss.
- To switch the drive off as soon as possible especially if there are “strange noises” coming from the drive.
- Not to run any hard disk utilities or data recovery software on a noisy and/or difficult to detect or access drive.
- Not to copy or write any data to a formatted, deleted or potentially damaged drive as this may cause further damage to the data.
- Not to open the drive - hard drives are very sensitive to contamination and should only be opened in a controlled clean room environment e.g. class 100 clean room.
- We do not recommend them replacing or swapping the controller board as that may cause damage to the drives firmware programming and so hamper the possibility of recovering the data.
- Ensure that the original PCB is fitted back onto the drive before being shipped for data recovery – that is should the controller board have been replaced.
- To observe safe handling practices eliminating further damage.
- To package the drive as if sending an egg.
- Tecleo was efficient and easy to work with from the beginning. From the moment we requested a quotation, their team was responsive, clear, and helpful, which gave us confidence in their service. Throughout the laptop imaging process, they kept us updated and made sure we knew what was happening every step of the way. The outcome of the service was exceptional. Tecleo delivered exactly what was required within the agreed scope and went above and beyond by offering additional assistance at no extra cost whenever needed. Their enthusiasm, willingness to help, and attention to detail made the entire experience smooth, reassuring, and highly professional. The Tecleo team has a rare combination of technical expertise and outstanding customer service. They are highly experienced professionals who not only deliver quality results but also prioritize clear communication, professionalism, and dedicated client support throughout the process. We were extremely pleased with the service we received and would confidently recommend Tecleo to others without hesitation. Their professionalism, expertise, and commitment to client satisfaction are truly commendable.
- I sent some floppy discs in that we had in storage from the early 2000s. If you know anything about Floppy's you can lose your data if you bump them funny. I've just been digitising old media we had. The amount they were able to salvage was a lot more than I expected. They are very professional and thorough in their work. Overall it took a month for everything to get done. I highly recommend their services.
- Tecleo was recommended by my IT support as the best recovery company, and from the moment I contacted them everything was clearly explained and a quotation was provided. Throughout the process I received ongoing email updates, which kept me fully informed about the progress of the recovery. In the end, my data was recovered in full and returned to me, which was an excellent outcome. What stood out most was the clear explanations and transparency, along with the consistent communication through email updates. I would definitely recommend Tecleo’s service because of their great communication and the successful recovery of my data. The whole experience also provided real peace of mind throughout the entire process. If you need data recovery, you should use a company with a team that understands the sensitivity of any data that requires recovery. Tecleo clearly demonstrates that level of professionalism and care. ⭐💾
- My case was a 2TB HDD failure. It kept the team busy for many months. Upon receiving the recovery drive (which they couriered to me without an extra charge), I can see that they clearly put up a massive fight with this drive. The recovery data is organized into neat categories - A section with folders that could be recovered in their original state, and the rest arranged neatly by file type or approximate location. I appreciate the effort (which seems like it had to be monumental), as well as the clear and insightful communication received throughout. Baie dankie.
Related Services:
- Hard Disk Data Recovery
- Hard Drive Data Recovery
- Laptop Data Recovery
- Memory Stick Recovery
- Mobile Device Recovery
- Raid Data Recovery
- Server Recovery
- Solid State Drive (SSD) Recovery
See Also:
- How would you benefit and what can you expect from a relationship with us?
- Typical reseller data recovery procedure
- Packaging instructions
- Shipping instructions (From South Africa)
- Shipping instructions (From Outside of South Africa)
- What you should not do to a failing or failed hard drive?
- What is the SSD trim command and why is it important to know how it works?
